For a full list of FAQs, please visit our help center.
As a valued Insider, we would like to inform you that Marvel Insider was sunset on March 3, 2025. As of May 27, 2025, points are no longer redeemable for rewards.
- Why is the Marvel Insider program ending?
- When is the last day to earn points?
- When is the last day to redeem for rewards?
- When do I need to redeem my digital comic codes received through Marvel Insider by?
- What will happen to any points I have left after the “redeem by” deadline has passed?
- Can I combine or transfer points to another member’s account?
- Can I get a refund for my reward if I’m unsatisfied?
- How long will I be able to access my digital rewards?
Why is the Marvel Insider program ending?
Since launching Marvel Insider in 2016, millions of fans have made Marvel theirs by earning and redeeming points for a variety of unique rewards, from comics to games and more. Now, we have made the decision to bring this chapter to a close and explore other ways to celebrate our loyal fans.
Our members’ passion and fandom for Marvel means the world to us. Thank you for your amazing loyalty over the years, and we hope you will continue to be a True Believer.
When is the last day to earn points?
The last day and time to earn points was March 3, 2025 at 11:59 PM ET. All activities should have been completed prior to that date and time to qualify for points. All activities will be considered final.
When is the last day to redeem for rewards?
The last day and time to redeem for rewards was May 27, 2025 at 11:59 PM ET. All redemptions are considered final.
When do I need to redeem my digital comic codes received through Marvel Insider by?
All digital comic codes are valid for one (1) year from the date of receipt. Failure to redeem your digital comic by this deadline will result in its expiration and forfeiture. No extensions, refunds or replacements will be provided for lost or unused digital comic codes.
When is the last day I can contact Marvel Insider support?
For redemption inquiries, our customer support team will be available to assist you until June 4, 2025 at 5:30 PM CT via phone or help center.
What will happen to any points I have left after the “redeem by” deadline has passed?
All remaining points accrued with Marvel Insider will be forfeited upon account closure on May 28, 2025.
Can I combine or transfer points to another member’s account?
Points are non-transferrable: they cannot be combined or gifted to another account.
Can I get a refund for my reward if I’m unsatisfied?
All redemptions for rewards are considered final – no refunds. Limited replacements may be offered for damaged items, subject to the deadline below. While replacements aren’t guaranteed, our team will do their best to help, depending on what is in stock.
Important deadline for replacements: if you need to request a replacement for a damaged item, please contact our customer support team by June 4, 2025 at 5:30 PM CT via phone or help center.
How long will I be able to access my digital rewards?
As of May 27, 2025 at 11:59 PM ET, digital rewards are no longer accessible.